FAQ’s
Do I have to commit to a subscription period?
You will either receive a delivery each week, however there is no obligation. You can cancel or opt out at any time. We only ask that you give us notice a week ahead of time so we can adjust our harvest, farm orders and routes. You also have the option to “opt out” if you are out of town. This needs to be done during the ordering period every week (Wednesday 3pm through Friday at noon for the following week). Additionally, we do not deliver the weeks of July 4th, Labor Day/Late August and Thanksgiving week (see our full schedule on the delivery dates page for exact dates).
What if I need to leave for vacation?
You can always “skip a week” if you are away. Additionally, if you’d like an alternate delivery address or pick up arrangement (perhaps a friend or neighbor) it’s no problem to adjust where your box is dropped off or who picks up your share. If you need to make special arrangements just let us know and we are happy to accommodate your needs.
Where do we deliver?
Just Farmed delivers to families in New Jersey and Pennsylvania. Click here to see the list of towns and delivery days. We are adding new towns all the time.
If you are located outside these areas we would love to accommodate you as well. Just send us an email at contactus@justfarmed.com
What if I’m not home or you can’t access my front door?
No problem! Just Farmed customers can coordinate by emailing contactus@justfarmed.com. We can also deliver to your work, friend or neighbor’s address. Also, your delivery comes in a box that will stay cool for some time. So if you are delayed for a little bit your food will remain intact.
How long will produce maintain freshness?
Each delivery and/or pick up should last a minimum of 3-5 days, if not longer. Storage tips to help keep your produce fresh for the week are located here on our website (and really do work!).
How do I pay?
Payment is made via credit card (Visa, MasterCard or American Express with CVV code and EXP date).
Your card will be charged once at the end of the month, for the month prior. We bill at the end of every month. The email you receive each time you place your order is just a confirmation for your records. Monthly billing allows us to give the customers the ability to skip weeks with no charge and for our team to make adjustments before you are charged. Your charge will only include deliveries or shares you’ve received in that month.
For example: May boxes would be billed in June. If you received 3 boxes plus eggs and tomatoes added on, and skipped one week, your bill would be box charge x 3 (the skipped week will not be charged) + 1 eggs + 1 tomatoes = total charge for the month of May.
What if I think I was charged in error?
Contact us when you have a billing question before you dispute your charges…we can help!
How do you contact us?
We’d love to hear from you! Email: contactus@justfarmed.com.
How do I sign up?
Just Farmed is a subscription sustainable and organic produce delivery service. You sign up for a delivery of produce of which we select the contents based on what is harvested in that given week. Your subscription and deliveries continue until you notify us to stop. You will receive an email or welcome call within a few days of submitting your sign up info. Please make sure you periodically check your spam folder in email for our communications. You can sign up right at the top of our page!
Delivery runs YEAR-ROUND, with unlimited “skip” weeks available.
Change/Cancel
Please advise us immediately of any contact information changes. It is your responsibility to cancel your account or change your delivery address with us if you move. To cancel your account for any reason click here. All of our customer information is kept strictly confidential. We do not release any information to anyone regarding our customers.